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Privacy Policy

LAST UPDATED: [DATE]
This is a starting-point template, not legal advice. Have it reviewed against Kenya's Data Protection Act (2019) — and registered with the ODPC if you collect customer data at meaningful scale — before publishing.

What we collect

When you place an order or contact us, we collect information such as your name, phone number, email address, and delivery address. When you browse the store, your cart contents may be stored in your browser so items remain saved between visits.

How we use it

We use this information to process and deliver your order, respond to inquiries, and communicate order status via WhatsApp, SMS, or email. We do not sell customer data to third parties.

Payments

Payments are processed by our licensed payment partner. TAKTIKALI does not receive or store your full card number, M-Pesa PIN, or other payment credentials — these are handled directly by the payment provider over an encrypted connection.

Your rights

You may request access to, correction of, or deletion of your personal data by contacting us at info@taktikali.com.

Contact

TAKTIKALI, Nairobi, Kenya · info@taktikali.com · +254 758 053 804